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After a temporary slow-down, the wipes market continues to live in the fast lane.
For the past several years, US consumers have been tightening their purse strings and cutting back on spending. Especially hard hit have been discretionary items and life’s little indulgences. And, while not every homeowner was on the brink of foreclosure, the recession shook up many routines. Dinner and a movie became homemade pizza and a Redbox video and that annual stay at the Atlantis in the Bahamas was downgraded to a week at the lake upstate. Household and personal care products were also subject to the budget microscope—and wipes, unfortunately, were sometimes flagged. “During the recession, consumers had difficulties in making ends meet, and [wipes] were one of the first things that consumers struck off their shopping list,” says Euromonitor International Analyst Ian Bell, who is based in London and heads the firm’s home care, tissue and hygiene research. The US wipes market has had a tough go of it since 2008, with sales trending downward as consumers looked to cut spending and opted to reduce inventory or return to spray cleaners and cloths/towels or liquid personal cleanser products (like facial washes) instead of nonwoven wipes that would do same thing, but cost a bit more. “A problem manufacturers have had is to make wipes relevant to consumers in their everyday routines. It has been hard to crystalize with consumers that these products are more effective or better,” says Bell. Up to the Task? But dry those tears, wipes marketers, as there are signs that this once fast-moving category could be growing again. For starters, there’s encouraging general economic news in the US as retail sales posted their largest gain in five months, up 1.1% in February after a 0.6% gain in January, according to data from the Commerce Department. Consumer product goods (CPG) companies—including those that sell wipes—are holding their breath to see if consumers will continue to spend even as gasoline prices continue to tick upward. Data from SymphonyIRI Group shows signs of life in the household wipes area. The Chicago-based market research firm reports that for the 52 weeks ended Feb. 19, 2012, sales of household cleaner cloths in FDM outlets (excluding Walmart) rose 2.01% to $265.3 million and unit sales were up 1.76%—small, yet welcome gains in a category that’s taken a hit during the past several years. Drilling down through the household sector data shows that consumers are coming back to general purpose wipes rather than task-specific products. Aside from metal cleaner cloths—which rose 4.14% to $6.05 million, with market-leader Weiman metal cleaner cloth posting a 9.15% gain in sales—other household wipe categories reported declines. Specifically, cloth furniture polish/cleaner sales fell 10.87% to $13.3 million with a 10.94% drop in units and glass cleaner cloths sales plummeted 26.44% to just $2.1 million with a 20.93% drop off in unit sales. Yet marketers continue to bet on wipes, especially when they seem to offer a distinct advantage in select cleaning situations. For example, Bissel Homecare in October 2011 rolled out the Stomp ‘N Go Stain Lifting Pad, which is designed to remove carpet stains. The user places one of the pre-moistened pads on a spot, gives it a “good stomp,” and the oxy-based formula lifts and removes most spots and stains within 30 minutes—without scrubbing or using any other tool, according to the company. According to Sue Potter, associate marketing director for Bissell Homecare, the idea for the Stomp ‘N Go came from observing consumer behaviors while they are cleaning stains in their homes. “We combined this observation with our consumer research showing that 77% of consumers rank ‘easy to use’ as important in a spot cleaner,” she tells HPCW. In fact, Bissell has even gone as far as describing the product as “fun” to use. Maybe that’s pushing it, but the Stomp ‘N Go Stain Lifting Pad did win INDA’s 2012 Visionary Award, and Potter says the product has gained wide trade acceptance with placement at nearly all major retailers since its debut. Beautiful Bounty If the task is cleaning up one’s own face or body, consumers have a bevy of wipes that offer ease of use and caring ingredients that work wonders on skin rather than carpet fibers.
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